Collections Management
Outsource your receivables collection to people who understand credit. A complete workflow, from the first reminder to litigation, with your customers treated with respect.
The collection workflow
Preventive
Pre-due reminders by email, SMS and messaging apps to cut delinquency at the source.
Amicable
Human and digital negotiation, with installment offers within the limits you set.
Out of court
Formal notice and reporting to credit bureaus where permitted.
Judicial
Collection or enforcement actions, run by our legal team.
Companies of every size
- Manufacturers and distributors selling on credit
- Schools, clinics and property managers
- Retail and e-commerce
- Service providers with recurring contracts
Clear reporting
- Status of every debtor and agreement
- Recovery by due-date vintage
- Amounts remitted and reconciled
- Cases referred to litigation
How it works
- I
Diagnosis
We review the portfolio and your current collection process.
- II
Policy
Together we set discounts, installments and when to litigate.
- III
Operation
The workflow runs under your brand or ours.
- IV
Remittance
Recovered amounts remitted with reconciliation.
Frequently asked questions
How do you charge for the service?
A percentage of the amount actually recovered. The rate depends on the profile and age of the portfolio.
Can collections be part of a restructuring?
Yes. When customer delinquency is squeezing cash, we combine collections with debt restructuring and a turnaround.
Does collection follow consumer protection rules?
Yes. No harassment, appropriate contact hours and data handled under the applicable data protection law.